Privacy Policy
At KAKU CONCEPT, your privacy and the protection of your personal data are extremely important to us. This document explains how we collect, use, protect, and process your personal data when you access our website and use our services. By browsing our website or using our services, you agree to this Privacy Policy.
1. Data Controller
KAKU CONCEPT is the data controller responsible for your personal data. However, our online store is hosted and operated through the Shopify platform, which also processes and stores your personal data. Shopify acts as a data processor and may have access to your information for the purpose of providing secure and reliable e-commerce services. You can contact us directly at: hello@kakuconcept.com.
2. Personal Data We Collect
We collect the following personal data when you visit our website or make a purchase:
● Identification Information: Name, email, phone number, shipping and billing address.
● Payment Information: Payment details, such as credit card information or other payment methods, are securely processed through Shopify’s integrated payment services.
● Browsing Information: Data such as IP address, location, device type, browser data, preferences, and purchase history.
● Other Information: Any data you voluntarily provide when subscribing to our newsletter, filling out forms, or interacting with our support team.
3. How We Use Your Personal Data
Your personal data is used for the following purposes:
● To process and fulfill orders made through our website.
● To send information about our products, promotions, and news, when consent is given.
● To personalize your experience and display relevant content and products.
● To maintain the security and proper functioning of our website.
● To provide customer support and respond to inquiries.
● To fulfill our legal and contractual obligations.
4. Legal Basis for Data Processing
Data is processed based on:
● Contractual necessity: To process and deliver your orders.
● Consent: For marketing communications, which can be withdrawn at any time.
● Legitimate interest: To improve our services and user experience.
● Legal obligation: To comply with regulations, including financial and tax reporting.
5. Sharing Your Personal Data
We do not sell or rent your data. However, data may be shared in the following cases:
● Shopify: As our e-commerce platform, Shopify stores and processes your data to enable transactions and maintain website functionality.
● Service Providers: Such as payment gateways, delivery services, and email platforms.
● Legal Requirements: If required by law or judicial process.
● Business Transfers: In the case of a merger or sale, we will ensure your data remains protected.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. This includes encryption, secure payment processing, and access restrictions to sensitive information.
7. Your Rights Under GDPR
You have the right to:
● Access your personal data.
● Correct or update inaccurate information.
● Request deletion of your data under certain conditions.
● Restrict or object to processing in specific situations.
● Request data portability.
● Withdraw consent at any time (for marketing, for example).
To exercise your rights, please contact us at hello@kakuconcept.com.
8. Cookies
Our website uses cookies to improve your experience. Cookies store browsing preferences and help us optimize content. You may disable cookies via your browser settings, though some features may be limited.
9. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined above, or as required by law. Once that period ends, your data will be deleted or anonymized.
10. Updates to This Privacy Policy
This policy may be updated periodically. Any changes will be posted on our website, and the most current version will always be available for review.
11. Contact Us
For questions regarding this Privacy Policy or the way we process your data, please contact: hello@kakuconcept.com.