European Union
We offer free delivery on all orders placed within the European Union. It is important to note that Great Britain, Switzerland, and Norway are considered outside the European Union and, therefore, are subject to different shipping conditions.

Rest of the World
We ship to most countries worldwide. However, please note that international orders – even those eligible for free shipping – may be subject to customs fees, taxes, import duties, or other charges imposed by your local authorities. These fees are the sole responsibility of the recipient and are not covered by our company. Should these charges be refused, the customer will be responsible for any return shipping costs.

What is the estimated delivery time for products?
All our products are made to order, crafted specifically for you, ensuring minimal waste and contributing to a more sustainable future. They will be delivered within the timeframe indicated on the product page, although there may be occasional delays due to unforeseen circumstances.

Where are the orders shipped from?
All orders are shipped directly from our warehouse in Portugal.

Guaranteed Safety
Protection for your order. Rest assured! All our pieces are covered by insurance that provides protection against the risk of any physical damage during transportation.